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Privacy Policy

Effective Date: 01/08/2025

 

At Telianza, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you rent a website from us or interact with our services.

By using our services, you agree to the terms of this Privacy Policy.

 

1. Who We Are

Telianza is a digital service that provides small businesses with ready-to-launch e-commerce websites for rent. We manage the website, hosting, and domain, and in return, collect a rental fee of ₦10,000 for Starter, ₦20,000 for Standard, ₦30,000 for Pro per month and a ₦200 commission per customer sale.

 

2. Information We Collect

From Our Clients (Business Owners)

  • Full Name
  • Business Name
  • Email Address
  • Phone Number
  • Billing/Payment Information
  • Login Credentials
  • Business Details

From Your Website Customers

  • Full Name
  • Email Address
  • Phone Number
  • Shipping Address
  • Order Details
  • Payment Information (processed via secure third-party platforms)

 

3. How We Use Your Information

We use collected information to:

  • Set up and manage rented websites
  • Process payments and monthly charges
  • Deduct sales commissions (₦200 per sale)
  • Provide technical and customer support
  • Improve platform functionality and performance
  • Monitor website activity for security and analytics

 

4. How We Store & Protect Data

We take your privacy seriously and use industry-standard practices to protect your data:

  • SSL encryption on all websites
  • Secured and encrypted databases
  • Limited internal access to personal information
  • Regular backups and security audits

 

5. Information Sharing

We do not sell your data.

We may share your information with:

  • Trusted third-party service providers (e.g., payment gateways, hosting companies)
  • Law enforcement, if legally required
  • Our internal team for platform improvement and operations

6. Cookies and Tracking

Our websites may use cookies for:

  • Remembering login sessions
  • Improving user experience
  • Tracking website performance
  • Analytics (e.g., Google Analytics)

You can disable cookies in your browser settings.

 

7. Your Rights

You have the right to:

  • Access your data
  • Correct or update your information
  • Request deletion (if no longer using the service)
  • Opt out of marketing communications (if any)

To exercise your rights, email us at [Insert Email].

 

8. Data Retention

We retain:

  • Business data for the duration of the website subscription + 30 days
  • Customer sales data for legal and performance reasons, for up to 12 months

 

9. Children’s Privacy

Our service is not intended for children under 13. We do not knowingly collect data from children. If we learn that we have collected data from a child, we will delete it promptly.

 

10. Changes to This Privacy Policy

We may update this policy periodically. If we do, we will:

  • Notify clients via email
  • Post updates on our website

Please check this page regularly to stay informed.

 

11. Contact Us

For questions or concerns about your privacy, contact us:

Telianza
Email: info@telianza.com.ng
Phone: +2348127224559